Purpose of the Role

The Community Activities Coordinator plays a key role within Switchboard’s BOLD 50+ Programme, ensuring that LGBTQ+ people aged 50+ have access to a varied, engaging, and inclusive programme of community activities. The postholder leads on planning, coordinating, and delivering activities that reduce isolation, build connection, and support wellbeing.

The coordinator is the lead staff presence at all BOLD 50+ community activities, ensuring sessions are safe, welcoming, trauma‑informed, and delivered in line with Switchboard’s safeguarding and operational standards. Working closely with volunteers, the role ensures high‑quality delivery, accurate record‑keeping, and a consistent, positive experience for all participants.

Hours: Part‑time (10 Hours Per Week)

Salary: £6,500

Reports to: Gambling Harms and BOLD Service Manager

Location: Brighton & Hove (hybrid) 

Contract: Permanent

Key Responsibilities

Activity Planning & Programme Development

• Develop and maintain a diverse programme of activities for LGBTQ+ people aged 50+, expanding on existing offers and introducing new opportunities.
• Plan monthly and quarterly activity schedules, ensuring a balance of social, creative, wellbeing, and community‑based sessions.
• Ensure activities are accessible, inclusive, and responsive to the needs and interests of the 50+ community.
• Gather feedback from participants to inform ongoing development and improvement of the programme.

Delivery & On‑the‑Day Leadership

• Act as the lead staff member at all BOLD 50+ activities, ensuring safe, smooth, and welcoming delivery.
• Set up and pack down sessions, manage group dynamics, and ensure all participants feel included and supported.
• Uphold Switchboard’s trauma‑informed, LGBTQ+‑affirming approach throughout all interactions.
• Respond to any issues or concerns during sessions, escalating where appropriate.

Volunteer Collaboration & Support

• Work closely with BOLD volunteers to support the delivery of activities.
• Ensure volunteers are briefed, supported, and confident in their roles before each session.
• Uphold volunteer safety by ensuring risk assessments, lone working procedures, and safeguarding protocols are followed.
• Provide volunteers with opportunities for reflection, debriefing, and ongoing support.

Safeguarding, Risk & Wellbeing

• Uphold safeguarding principles within the BOLD 50+ activities pathway, escalating concerns appropriately.
• Ensure all sessions follow Switchboard’s safeguarding, lone working, and risk management procedures.
• Maintain accurate records of safeguarding concerns, wellbeing issues, and follow‑up actions.
• Support volunteers to recognise and respond to safeguarding concerns confidently and appropriately.

Attendance, Administration & Reporting

• Maintain accurate attendance records for all activities.
• Ensure all data is collected weekly and submitted in line with organisational reporting requirements.
• Contribute to monthly and quarterly reporting by providing timely, accurate information on engagement and outcomes.
• Manage bookings, venues, materials, and logistics for all activities.
• Ensure CRM and administrative systems are kept up to date.