About Switchboard

Switchboard is a charity for LGBTQ people looking for a sense of community, support or information.  We connect people and support them directly through specially developed Switchboard services or link them other specialist organisations.

Set up in 1975 Switchboard has been listening to and informing lesbian, gay, bisexual, transgender and queer people in Brighton & Hove and beyond.  Originally a helpline, we have developed additional services and now offer much more.

Our Vision

Our Vision is an inclusive and diverse society in which all LGBTQ people can realise their own unique potential.

Our Mission

Our Mission, as a charity run by and for LGBTQ people to work to understand and respond to the needs of all LGBTQ communities. We do this by: Listening; informing; developing

Our Values

Supportive – we are supportive of one another, of all our LGBTQ communities and of all those using our services

Inclusive – we are inclusive and we promote and celebrate the diversity of all people and aim to be intersectional in our approach

Passionate – we are passionate about making a difference to the lives of all LGBTQ individuals and communities

Friendly – we are friendly with everyone that we work with

Professional – we are professional in our approach to providing services, undertaking research and working with others

Switchboard Strategy and Annual Report 2018