Staff Team and Trustees

Staff Team

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Jacob Bayliss - Chief Executive Officer
[email protected]
Pronouns - He/Him/His


Helen Bashford – Older LGBTQ Project Development Worker
[email protected]
Pronouns - She/Her/Hers

Reuben Davidson

Reuben Davidson – Trans, Non-Binary, and Intersex Social Prescriber
[email protected]
Pronouns - He/Him

Emily Farmer

Emily Farmer – Bereavement, Older People’s and Dementia (BOLD) Projects Coordinator
[email protected]
Pronouns - She/They


Raf Galdeano - Casework and Client Services Manager
[email protected]
Pronouns - They/Them/Theirs

Jack Mason

Jack Mason – Bereavement, Older People’s and Dementia (BOLD) Projects Manager
[email protected]
Pronouns - He/Him/His

Ciara Murphy

Ciara Murphy – Safe Accomodations Domestic Abuse Caseworker
[email protected]
Pronouns - She/Her


Neen Nedder - Health Inclusion Project Lead
Pronouns - They/She

Astrid Palmer

Astrid Palmer - LGBTQ Independent Domestic Violence Advisor (IDVA)
[email protected]
Pronouns - She/Her/Hers

Cass Watson – Health & Inclusion Coordinator
[email protected]
Pronouns - She/They


Lesley Whittal – Finance and Administration Officer
[email protected]
Pronouns - She/Her/Hers


Jane Woodhull - Inclusion & Engagement Project Manager
[email protected]
Pronouns - She/Her/Hers

Chris Baker

Chris Baker - Helpline & Insights Manager
[email protected]
Pronouns - He/Him/His


Simon Dowe

Simon Dowe - Chair - He/Him

Simon is a Chief Executive with over thirty years experience working for third sector organisations with a proven track record in fundraising and managing a wide range of complex programmes. An innovative leader with expertise in operations, finance, strategic planning, and sustainable organisational development. An ability to place and manage talent and build strong and lasting relationships internally and externally with stakeholders across a range of sectors.

In 2012 Simon moved to Hove from South Africa, he became a trustee for Switchboard in 2019 bringing with him extensive experience in shaping and changing organisations in challenging environments.  Simon became chair at our AGM in December 2021

Jeffrey Howard

Jeffrey Howard - Vice Chair - he/him

Jeff has lived and worked in the UK, Canada, Switzerland, and the Netherlands for international businesses including Swarovski and The Body Shop.  His career spans multiple sectors and he has a unique blend of senior level commercial, HR and consulting experience.  Jeff has led major performance transformation projects at The Body Shop, L’Oreal and Swarovski.  His work focuses on optimising performance through culture, leadership and organisation effectiveness.

Jeff’s approach is differentiated by his strong commercial instinct, founded in early career experience as a retailer with full P&L accountability.  He is currently Senior Vice President of Operations for Swarovski, where he leads the operational support for Swarovski’s philanthropic endeavours, the Swarovski Foundation and Swarovski Waterschool. Previously he held roles including Senior Vice President Global Human Resources for Swarovski Consumer Goods Business, Global Head of the Leadership Development and EMEA Director of Retail for The Body Shop.

Jeff has a specific affinity for values-based organisations and a track record of volunteering for Brighton based third sector organisations, advising on Strategy, HR and organisation development.


Angela Croucher - Treasurer - She/her

Angela is Head of Finance for Age UK West Sussex and is a qualified Company Secretary with nearly thirty years’ experience in the charity finance sector.

Her background ranges from large, international organisations such as Friends of the Earth and the Overseas Development Institute, to smaller charities with a strong local presence such as the Grace Eyre Foundation and The Rockinghorse Children’s Charity.

Her specialisms include good governance, building financial sustainability, production of accessible finance and management information and training for non-financial staff. She is committed to the Brighton & Hove third sector and lives in Hove with her partner and three children.

Emily Hatcher

Emily Hatcher - they/them

Emily has over 10 years of professional and voluntary experience working with and for volunteer-led and volunteer-focused organisations. Emily has managed and delivered complex change projects in the charity sector that focus on long-term behaviour change, health and community engagement.

Emily is experienced at both programme management and delivery and has previously served as a trustee for London-based Switchboard the LGBT+ Helpline.

Emily now lives in Brighton with their partner and is excited to contribute to the fantastic work that Switchboard does for the community.


Giancarlo Angelucci - Chair of Governance - He/Him

Giancarlo is an international development professional with over 10 years’ experience in supporting grassroots organisations. He is experienced in impact assessment, monitoring tools and the marketing of not for profit organisations. He is currently working at Comic Relief in the capacity of Evaluation and Learning manager.

Originally from Italy, after several years volunteering in Brazil, he moved on to complete a master’s degree in Human Rights and International development, which involved an internship at the Argentinian Human Rights Secretariat in Buenos Aires. After 10 years in the UK working in the charitable sector, he is very excited to take up his first role as a trustee and support the LGBT+ community in Brighton.


Kim Brown - She/Her

Kim is a pensions professional, with a career spanning the
private and public sector within the UK, Australia, and Ireland.

She currently manages a large commercial pension scheme and chair’s their pensions equality task force, looking to eradicate inequalities in the pensions system.

She is experienced at transformational change, organisational design, and strategy development and is interested in data analysis and brand identity. This is her first trustee role and she is keen to support Switchboard in determining where best to focus its efforts in order to provide maximum support to the LGBT community.

Kim lives in Hove with her wife and daughter and is our longest standing trustee.

Andy Brett

Andy Brett - He/Him

Andy is an internationally experienced HR Director and Organisational Development professional, with years of experience in culture and behaviour change. A qualified therapist and executive coach, Andy is also a Fellow of the Learning and Performance Institute – specialising in leadership, wellbeing and team dynamics and performance.

Andy has worked with the Boards of several organisations and in addition to his role as a Trustee with the Switchboard, he is also the Treasurer for Sussex Counselling and Psychotherapy. This role is the second time Andy has volunteered with Switchboard, as he was previously a volunteer counsellor on our counselling service when that was active.

Andy moved to Brighton in 2012 with his Partner and is currently studying for an MSc in Clinical Nutrition.